Terms and Conditions

By using this website and making a purchase, users must consent to the following terms and conditions:
 
Please note:-

All orders are subject to acceptance and availability.
All sizes are approximate and included as a guide only.
All our products are handmade which makes each item unique.
Images may not show the exact colour of the item.
All prices are in GB £(Pounds) Sterling.
Should there be errors of price or description on the website, we reserve the right to supply goods at the corrected price.
 
Delivery Information:

When items are in stock we aim to send them out within 7 days.  If however, they are in the process of being made  we aim to send them out within 14 – 21 days.
Dispatched goods are sent out on a 48 hour delivery but please understand that sometimes there are delays – regrettably no delivery service is infallible and estimated delivery dates are therefore not guaranteed.
 
Returns Policy:

Please note that the item is your responsibility until it reaches us.  For your own protection, we recommend that you send the parcel using a delivery service that insures you for the value of the goods.  The cost of returning the goods to us is your responsibility.
 
Please return to:-

Paul Jenkins Gallery
44 Fore Street
Port Isaac
Cornwall
PL29 3RD
 
Faulty Items:

If the item you receive is faulty, please email us with your name address and order number, details of the product and the reason for return and whether you require a refund or replacement.  We will then advise you how to proceed with the return.  You have 14 days from the receipt of the faulty item to return it to us.