DELIVERY & RETURNS

Delivery Information:
When items are in stock we aim to send them out within 7 days. If however, they are in the process of being made we aim to send them out within 14 – 21 days. Dispatched goods are sent out on a 48 hour delivery but please understand that sometimes there are delays – regrettably no delivery service is infallible and estimated delivery dates are therefore not guaranteed.

Returns Policy:
Please note that the item is your responsibility until it reaches us. For your own protection, we recommend that you send the parcel using a delivery service that insures you for the value of the goods. The cost of returning the goods to us is your responsibility.

Please Return To:
Paul Jenkins Gallery
44 Fore Street
Port Isaac
Cornwall
PL29 3RD

Faulty Items:
If the item you receive is faulty, please email us with your name address and order number, details of the product and the reason for return and whether you require a refund or replacement. We will then advise you how to proceed with the return. You have 14 days from the receipt of the faulty item to return it to us.